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Shopping stopped being a search box. It became a conversation.

Shopping stopped being a search box. It became a conversation.

An AI agent for ecommerce understands a shopper in natural language and completes the task end to end, from finding the product to processing the return.

Buyers ask questions now instead of filtering categories, and their AI assistants compare and buy for them. In India that happens on WhatsApp, in Hindi, English or a regional language, often all three in one sentence.

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Retailers ready for it capture the sale. Everyone else becomes a link that never gets clicked.

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Five things Algho's AI agents do for your ecommerce business

Start where the return is easiest to prove, then expand. These five use cases pay back fastest for online retailers and D2C brands.
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Learn what every shopper actually wants

Algho's virtual personal shopper builds a live preference profile for each customer instead of guessing from clickstream data.

  • check_circle A short conversational form captures size, fit, style, material, budget and occasion
  • check_circle Recommendations are built from stated preferences, not inferred ones
  • check_circle Returning shoppers are recognised and the conversation resumes where it ended
  • check_circle No repeated questions, no cold start, no generic homepage
Result: higher add-to-cart rates and fewer size-related returns.
Sell with an AI agent that reads the room

Emotion AI lets the agent understand how a shopper feels during the conversation.

  • check_circle Reads tone of voice, phrasing and, on video channels, facial expression
  • check_circle Tells the difference between a shopper browsing happily and one losing patience
  • check_circle Adjusts tone mid-conversation when frustration appears
  • check_circle Example: a damaged parcel gets resolved and a goodwill discount offered, without waiting for a human to pick up the ticket
Result: complaints defused before they become refunds or public reviews.
Win back the carts you are currently losing

Algho automates re-engagement across WhatsApp, email and Messenger with personalised, well-timed offers.

  • check_circle Brings shoppers back to carts they had already filled
  • check_circle Intervenes before they leave: asks what is holding them back at checkout
  • check_circle Answers the objection on the spot
  • check_circle Hands you the reason as data: shipping cost, delivery time, payment method, sizing doubt
Result: recovered revenue on carts you had already paid to acquire.
Turn conversations into pipeline inside your CRM

Algho connects to Salesforce, HubSpot and every major CRM, updating customer records as conversations happen.

  • check_circle Purchase intent, browsing behaviour and buying habits sync in real time, not in a weekly export
  • check_circle Records are created and enriched automatically
  • check_circle Query it in plain language: ask for search and purchase behaviour for new customers over the last two months
  • check_circle You get the current chart back, not a ticket to your data team
Result: a sales process that runs on live data instead of last month's report.
Ask your inventory questions in plain language

Algho integrates with your BI and inventory systems so stock levels match real demand.

  • check_circle Sell-through rates, stock on hand and request frequency all sit behind a conversation
  • check_circle Ask for six-month sell-through on a SKU and get the answer in seconds
  • check_circle Surfaces what customers keep asking for and cannot find, which is demand data most stores never capture
  • check_circle Less capital tied up in slow-moving SKUs
Result: less dead stock, fewer stockouts on the products that actually move.

Self-service Your Shoppers can Use Without You

One AI agent, deployed once, handling the requests that fill your support queue every single day.

Shopper task
Shopper task
Shopper task
check_circle Order tracking and delivery status
check_circle Returns, exchanges and refunds
check_circle Product search and discovery
check_circle Personalised recommendations
check_circle Abandoned cart recovery
check_circle Delivery and shipping options
check_circle Promotions and offers
check_circle Proactive notifications
check_circle Size, fit and specification questions
check_circle Payment and checkout support
check_circle Loyalty and reward status
check_circle In-store and kiosk assistance

Real-World Impact Through Case Studies

We don’t just talk about AI—we deploy it where it matters.

Logistic

Ouvar

TechnoBrave partnered with Ouvar to build a cloud-based logistics platform that simplifies inventory management, POS material distribution, warehouse operations, and supplier coordination. The solution empowers retail and FMCG brands with real-time inventory visibility,

  • React Js
  • Node Js
  • iOS
  • Android

Supply Chain

Vision Produce

Vision Produce is a fresh produce supply chain platform developed to streamline sourcing, distribution, and inventory management for wholesalers and retailers. The system provides real-time market updates, service information, and efficient coordination between farmers, suppliers, and businesses.

  • React Js
  • Node Js
  • PostgreSQL

Workforce Management

RosterElf

RosterElf is an Australian cloud-based workforce management platform designed to simplify employee scheduling, attendance tracking, and payroll management for businesses of all sizes. Serving industries such as hospitality, retail, healthcare, and services, RosterElf enables managers to create employee rosters..

  • React Js
  • Node.Js
  • MySQL

Real Estate

REIWA

REIWA (Real Estate Institute of Western Australia) is the peak industry body for real estate professionals in Western Australia. Its digital platform connects property buyers, sellers, renters, investors, and real estate agents..

  • iOS
  • Android

eCommerce

Steppro

StepPro is an investor and funding management platform that connects investors with project owners through a centralized digital system. We developed features like project listings, investor management, communication tools, and funding coordination to simplify collaboration and investment processes.

  • Android
  • iOS

Hotel Management

Starwest

TechnoBrave partnered with Starwest Hotel & Apartments to develop a modern hospitality platform featuring real-time room availability, an integrated booking engine, and streamlined property management. The solution enables guests to easily discover serviced apartments, explore accommodation packages, and submit direct booking..

  • HTML 5
  • Wordpress

Why Algho's agentic AI outperforms an ecommerce chatbot

A chatbot answers questions. An AI agent completes tasks. Here is what that difference looks like in practice.

It simplifies the purchase

The agent works like a genuinely good salesperson on the shop floor. It helps shoppers find the product, explains the details that matter, handles the objection and starts the checkout.

It is truly omnichannel

Website, WhatsApp, voice, live chat, email and in-store kiosk. Same agent, same brand voice, same memory of the conversation, whichever channel your customer chooses.

It attracts and holds attention

Give the agent the face and voice of your founder or brand ambassador. A digital human that customers recognise turns support into a brand asset rather than a cost centre.

It shows you what demand really looks like

Every conversation is data. Review what customers ask for most often, what they cannot find, and where they drop off, then adjust merchandising and stock accordingly.

It is empathetic by design

The agent anticipates needs, adjusts tone to mood, greets returning customers by name and makes offers that feel considered rather than automated.

It works in your physical store too

Inside an interactive kiosk or AI totem, Algho helps in-store shoppers locate exactly what they came for, shortens the queue at the till and supports your floor staff.

What this looks like for a real shopper

Meera opens WhatsApp at 10pm looking for an outfit for a wedding on Saturday. She types half in English, half in Hindi.

The AI agent asks a few quick questions about occasion, size, colour preference and budget, then shows her three options that fit all four. It reads from her responses that she likes the second one, confirms delivery by Friday is possible to her pin code, and answers her question about the return policy before she asks it twice.

Meera pays through UPI inside the conversation. The agent confirms the order, sends the tracking link, and messages her on Thursday to say the parcel is out for delivery.

verified

No app download. No call centre. No waiting until office hours.

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What this looks like for a real shopper

Built for how India actually shops

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Hindi, English and regional languages

Your customers do not all buy in English. Algho's agents converse fluently across major Indian languages and handle real code-switching, so the conversation never breaks when a shopper switches from English to Hindi mid-sentence.

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WhatsApp-first, because that is where your buyers already are

Product discovery, order tracking, returns and cart recovery all happen inside WhatsApp, on the channel Indian shoppers open dozens of times a day, alongside voice, live chat, email and web.

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DPDP-ready and compliance-safe

Privacy by design, GDPR compliant and ISO 27001 certified, with India-region or fully on-premise hosting to satisfy DPDP Act 2023 data-residency requirements. Your compliance team gets a straight answer, not a workaround.

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Answers from your own catalogue and documents

Smart Document Access lets the agent respond accurately from your product data, policies and knowledge base, not from generic web content it found somewhere. Every answer traces back to a source you control.

One agent, every channel your store runs on

WhatsApp
Voice and VoIP
Live chat
Email
Website widget
Kiosks and AI totems
Voice cloning
Sign-language avatar

Choose the hosting that fits your security posture

Deployment
What it is
Time to live
dns On-cloud
Plug-and-play AI infrastructure hosted on the cloud Days
dns On-premise
Algho deployed inside your own environment for full control 30 to 60 days
dns Appliance
Algho integrated into a Dell R760xa hardware appliance on site 3 to 6 months
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Connects to the stack you already run

Connects to the stack you already run

Algho integrates with your ecommerce platform, order management, CRM, payment gateway and logistics partners, so the agent can act on real data rather than just talk about it.

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Ecommerce platforms: Shopify, WooCommerce, Magento and custom builds
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CRM: Salesforce, HubSpot and any CRM with an open API
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Order management: ERP and ticketing systems
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Payments and logistics: for live tracking and confirmation inside the conversation
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Business intelligence: for conversational reporting and inventory queries

Why Technobrave: Your implementation partner, not just a licence reseller

Technobrave brings Algho to Indian ecommerce and retail businesses with hands-on deployment expertise, from the first demo to a live agent mapped to your channels, languages, catalogue and compliance requirements.

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We start where the return is easiest to prove, then expand from there
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INR pricing, GST invoicing and IST support, so procurement is straightforward
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Backed by a platform with 20M+ conversations handled, 10M+ appointments booked and 90% comprehension guaranteed by contract
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Recognised across 14 Gartner reports
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Why Technobrave: Your implementation partner, not just a licence reseller

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Frequently Asked Questions

AI agents reduce cart abandonment in two ways. Before the shopper leaves, the agent detects hesitation, asks what is blocking the purchase and resolves the objection immediately. After they leave, it runs automated re-engagement on WhatsApp, email or Messenger with a personalised, timely offer that brings them back to the cart they already filled.

Yes. Algho's agents can verify the order, check it against your returns policy, generate the return label, schedule the pickup and confirm the refund status, all inside the conversation. Anything outside policy is escalated to a human agent with the full conversation history attached.

Yes, and for Indian ecommerce this matters more than any other channel. Algho is WhatsApp-first by design. Shoppers can search products, ask questions, complete a purchase, track an order and request a return inside WhatsApp, with the same agent also available on voice, live chat, email and your website.

Algho's agents converse in Hindi, English and major Indian regional languages, and handle real-world code-switching where a customer mixes two languages in a single sentence. This is essential for reaching buyers in Tier 2 and Tier 3 cities who do not shop in English.

Cloud deployment is plug-and-play and can go live in days. On-premise deployment typically takes 30 to 60 days, and a Dell hardware appliance three to six months, depending on your infrastructure and security requirements.